In such instances, you can call GTL at 80 to sign up for a prepaid calling account and begin receiving calls again. Once you reach a maximum phone bill amount, you may be at a risk of being blocked from receiving future collect calls from an inmate. If you receive a high number of collect calls, you may have reached the billing limit allowed by your local phone company. Collect calls are billed to the called party every month through their phone carrier company. Inmates have the option of placing collect calls to telephone numbers approved by the correctional facility. There are several ways to receive calls from inmates, including collect, prepaid collect, and inmate debit calls.
The 20 names are for 20 individuals, regardless of whether they have the same telephone number.
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The inmate must complete and sign an Offender Telephone List – Inmate Phone Policy “Indiana Code – 11-8-2-5(a)(8), identifying no more than 20 names and the telephone numbers of who could be called. However, note that collect calls cannot be made to cell phones, office phones, or hospital numbers.įor any questions regarding our calling options, friends and family members should call GTL at 877.650.4249 Inmates can call any approved phone numbers, including cell phones, with their debit account.ĬOLLECT: Calls to certain approved numbers and the call charges will remain the same as they do today on your monthly phone bill. Once the payment has been made, the amount is credited to the offender and may be used to make phone calls to any allowed phone number. They will be able to purchase debit minutes from the commissary, which they can then use to call friends and family membersįriends and family members are also able to purchase phone minutes for an inmate’s PIN Debit account by creating an Offender Phone account through.
Friends and family should visit or call 800.483.8314 to set up an AdvancePay® account today!ĭEBIT: Debit calling puts the inmate in control of their phone account. Prepaid accounts can be set up for all types of numbers, including cell phones. Every time calls are made and accepted to a prepaid number, the charges are deducted from the account. PREPAID COLLECT: GTL’s prepaid collect option, AdvancePay®, allows a friend or family member to set up a calling account to his or her phone number without the restrictions of standard billing. GTL provides the opportunity for inmate telephone accounts to be created and minutes purchased through multiple payment solutions. Multiple Payment Options Available for Inmate Telephone Service
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